Terms & Conditions

Products

Figures are sold unpainted, and some figures may require some model building skills.  All images of painted figures onthis site are for illustrative purposes only with the exception to Painted Sets.  Not suitable for children under the age of 14.

Syr Hobbs Wargames, LLC will make every effort to restock out of stock items. Please be patient while we work with our manufacturers.  We will try to get backordered products in stock as quickly as possible, but please keep in mind there are many determining factors other than us simply having the items shipped to us by the manufacturer. You can backorder products out of stock by requesting this at the time you place your order.

Orders placed for out of stock items will be mailed separately at our expense as soon as possible.

Payment

To order your miniatures and other wargaming items through Syr Hobbs Wargames, LLC, you are welcomed to take advantage of our shopping cart or use any of the other methods described below.

We accept both money orders or cashier's checks.  Personal Checks need to clear before the order is shipped.  When using the shopping cart please use check number of 1000 when checking out.  Please ensure that all checks are made out to "Syr Hobbs Wargames, LLC" and mailed to Syr Hobbs Wargames, LLC P.O. Box 744 Blue Springs, MO 64013 USA

We will accept payment through Paypal using Duane@SyrHobbsWargames.com.  You can send payment to us via Paypal using a credit card, using a checking account, or transferring funds from a savings account.  After making payment, please do not exit out of PayPal but wait for the redirect back to our shopping cart.  Without this redirect, the order may not be completed correctly.  We will make every effort to solve the problem if one occurs.

We can accept wire transfers.  Information is furnished upon request. (Note: There may be a small fee added due to bank fees).

Returns

We will accept a return within twenty one days of receiving the order. The receiving date will be determined as the day the package is shown to be delivered by the transporter.  After this date, no item will be replaced or reimbursed.  Simply call or e-mail us with the details of what you would like to return.  Any returned item must get prior approval before being sent back to the Syr Hobbs Wargames, LLC, and all returns and associated fees are the responsibility of the buyer.  Any returned item(s) must be in the original packaging in "new" condition.  Upon meeting these requirements, the purchaser will be reimbursed for the returned item(s) via his/her credit card, or by company check (determined by the seller).  Shipping costs will not be reimbursed, only the price of the item(s) returned.  Damaged items need to be brought to our attention immediately.

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